FAQs

Frequently Asked Questions

1. How does NovaDuo whitening work?
NovaDuo uses a dual-action approach—purple color correction helps reduce yellow tones instantly, while PAP technology works over time to break down stains.

2. How long does each treatment take?
Each session takes just 30 minutes.

3. How often should I use the strips?
We recommend using them once daily or as directed on the packaging.

4. When will I see results?
Some users notice a difference after the first few uses, with more visible results over 1–2 weeks.

5. Is it safe for sensitive teeth?
NovaDuo is designed to be gentler than peroxide-based products, but if you have sensitive teeth, start with fewer applications and see how your teeth respond.

6. Does it contain peroxide?
No, our formula is peroxide-free.

7. Will it damage my enamel?
When used as directed, NovaDuo is designed to be safe for enamel.

8. Can I use it if I have dental work (crowns, veneers, fillings)?
Whitening strips do not change the color of dental work. Results may vary.

9. How many treatments are included?
Each pack includes multiple treatments (e.g., 14 strips / 21 treatments depending on your product version).

10. Can I use it every day?
Yes, daily use is fine unless you experience sensitivity.

11. What should I avoid after using the strips?
Try to avoid staining foods and drinks (like coffee, red wine, or tea) for a few hours after treatment.

12. Do the strips stay in place?
Yes, they are designed to stick securely and peel off easily.

13. Is there any taste?
There may be a mild taste, but it’s generally light and not overpowering.

14. Can I talk or move around while using them?
Yes, you can go about light activities while wearing the strips.

15. Are the results permanent?
Results can last with proper care, but occasional touch-ups may be needed depending on your lifestyle.

16. Do I need to brush my teeth before using them?
Yes, we recommend brushing your teeth before application.

17. What happens if I miss a day?
No problem—just continue your routine as normal.

18. Do you offer refunds if it doesn’t work for me?
Please refer to our Return & Refund Policy for full details.

19. How long does shipping take?
Shipping typically takes 5–10 business days (US) and 7–15 days (international).

20. How can I contact support?
You can reach us anytime at [your email], and we’ll get back to you as soon as possible.